Thank you for choosing Alexa Sleep. We understand that sometimes a product may not meet your expectations. To ensure a smooth return process, please familiarize yourself with our return policy.

Optional Return Policy: Alexa Sleep offers an optional return policy on most products that you can select during the checkout process. You can choose from three options: 30 days, 60 days, or 90 days.

Non-Returnable Items: Top of Bed items such as Pillows, Sheets, Comforters, & Mattress Protectors.

Initiating a Return: To start a return claim, please contact us at support@alexasleep.com. Our support team will guide you through the return process.

Return Conditions:

-Products must be in good working condition.

-The return must be within the selected return period.

-Alexa Sleep reserves the right to refuse any return upon inspection of the product.

Return Handling:

-Returns are facilitated through a pickup process. Please note:

-The pickup must be scheduled through an Alexa Employee.

-Pickup logistics will be arranged by our team to ensure a convenient and efficient process.

Refund Process: Once we receive and inspect the returned product, we will process your refund. Refunds are typically issued to the original payment method.

Contact Us: If you have any questions or concerns regarding our return policy, feel free to reach out to us at support@alexasleep.com.

Thank you for choosing Alexa Sleep. We appreciate your trust in our products, and we are committed to ensuring your satisfaction.